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Official independent customer reviews for The Diamond Store UK. Submitted by purchasing customers only on the Feefo.com independent feedback platform. The Diamond Store is the UK’s leading online diamond jewellery specialists.
The Diamond Store and Feefo.com. In order to monitor and review the quality of its customer service and products in a fair and honest way, The Diamond Store subscribes to an independent review platform called Feefo. After purchase, customers receive an email directly from Feefo.com, not the retailer. Customers then submit their review to Feefo. This in turn is published live on the Feefo.com web
site. The retailer can reply to the reviews but cannot alter them. So every opinion you read is genuine and reflects the shopper’s real experience with the retailer. Plus all reviews come only from people who have bought a product or service. Therefore the benefits of Feefo.com include the total absence of false reviews. Equally, Feefo cannot influence any shopping transactions nor control control any aspect of the purchase or service received from a company that uses their platform. If you have questions about the service you have received, you should contact the business directly.
Feefo is the leading unbiased customer review platform collecting only genuine feedback, whether good or bad, from customers who have bought goods or services from a company. The Diamond Store has subscribed to Feefo since 2011 and holds the Feefo Trusted Merchant Badge. Feefo only awards this badge to businesses that meet the Feefo criteria of excellence and provide the best customer service, as rated by real customers.
If you have not received your feedback request from Feefo regarding The Diamond Store, please let Feefo know.