Jewellery Learning

How to Get a Copy of Your Jewellery Documents From The Diamond Store Website

How to Get a Copy of Your Jewellery Documents From The Diamond Store Website

Have you bought an item from TheDiamondStore.co.uk and now need a copy of the insurance valuation or another certificate?

Here’s how to get your jewellery documents quickly and easily.

1. Sign in – on the Home page

Go to TheDiamondStore.co.uk and click on the ‘Sign In’ link at the top left of the page.

How to Get a Copy of Your Jewellery Documents From The Diamond Store

2. Log into your account

You’ll now be on the Login page. Enter the email that you registered with when you bought your most item. Then enter your password. Also answer the question below (this simply authenticates your request). Forgot your password? Click the link below the login boxes and follow instructions to get a new one.

How to Get a Copy of Your Jewellery Documents From The Diamond Store

3. Locate the item

You’ll now be on your Account page. Straightaway, you’ll be able to see all the items you’ve ordered in the past. Locate the jewellery item and click the grey box where it says ‘Order Details & Certificates’.

How to Get a Copy of Your Jewellery Documents From The Diamond Store

4. Get your certificate

You’ll now be on the Order Summary page. Look under the total order price. The first menu option you’ll see is ‘Your Certificates’. Click on the little arrow to reveal the contents of this section. Then click on the document you wish to get a copy of. It will open as a PDF document, which you can save onto your computer or print out.

How to Get a Copy of Your Jewellery Documents From The Diamond Store

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